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  • Is Mimi a real person?
    Absolutely! although Mimi isn't her real name, it's what her many grandchildren call her. Mimi is a 60-year-old grandmother who has a passion for curating unique and high-quality home goods that bring warmth and comfort to her customers' homes. Mimi hand-selects our products and prioritizes items that are not only aesthetically pleasing but also functional and durable. She believes in offering an array of items that cater to different tastes and preferences, ensuring that everyone can find something that resonates with them. Her commitment to personalized customer service and attention to detail sets us apart, as Mimi believes in creating an inviting and welcoming experience for all who visit our online store.
  • How can I track my order from MIMI'S?
    When your order ships, you will receive an email that includes your tracking information. You can use this information to track the status of your order and estimated delivery date. Simply click on the tracking link in the email to get real-time updates on the location of your package. If you have any questions or need further assistance with tracking your order, feel free to reach out to our customer service team for support. We are committed to providing a seamless shopping experience and ensuring you stay informed about the delivery of your MIMI'S products.
  • What is MIMI'S policy for shipping and delivery times?
    At MIMI'S, we strive to ensure that orders are received within 3-5 days. However, please note that there can be unexpected shipping delays that Mimi has no control over, such as weather conditions or carrier issues. In such cases, we will do our best to communicate any delays promptly and work with our shipping partners to resolve the issue as quickly as possible. We appreciate your understanding and patience in these rare situations, and we are committed to ensuring that your orders reach you in a timely manner. If you have any concerns about your order's status, please don't hesitate to contact our customer service team for assistance.
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